How to Avoid MLS Rejection for Listing Photos and Videos
Stop wasting time with rejected uploads. Learn the exact reasons MLS systems reject listing videos and how to ensure your content gets approved on the first try.
Top 8 Reasons MLS Rejects Listing Videos
Avoid these common mistakes that cause 90% of video rejections.
Third-Party Watermarks
Logos from Canva, iMovie, or other editing tools trigger immediate rejection. MLS only allows your brokerage branding.
Wrong File Format
Uploading .AVI, .WMV, or other non-standard formats causes rejection. Most MLS only accept MP4 or MOV.
File Too Large
Videos over 100-250MB (depending on MLS) won't upload. Large 4K files are common culprits.
Copyrighted Music
Popular songs, even short clips, result in rejection and potential legal issues.
Contact Information
Phone numbers, email, or website URLs displayed in video content violate most MLS rules.
Video Too Long
Some MLS limit videos to 5-10 minutes. Longer videos get rejected.
Promotional Content
Sales pitches, 'Call now!' messages, or pricing in video triggers rejection.
Low Resolution
Videos under 720p may be rejected for quality standards.
MLS Video Compliance Checklist
Before Uploading, Verify:
- File format is MP4 (H.264 codec)
- Resolution is 1080p or higher
- File size under 100MB
- No third-party watermarks or logos
- Music is royalty-free/licensed
- No contact information displayed
- No promotional language
- Video length under 5 minutes
- Aspect ratio is 16:9 (landscape)
- No copyrighted content
PhotoAIVideo Handles It All
Every video exported from PhotoAIVideo automatically meets MLS compliance standards:
- Auto-formatted MP4 with H.264
- Smart compression under 100MB
- Zero watermarks guaranteed
- 100+ royalty-free tracks
- Clean, professional output
- 99% first-try approval rate
What To Do If Your Video Gets Rejected
Read the Rejection Notice
MLS systems usually specify why content was rejected. Common codes indicate watermarks, size, or format issues.
Fix the Issue
Re-export with correct settings, remove watermarks, compress file size, or replace copyrighted elements.
Re-Upload
Most MLS systems allow immediate re-upload after fixing issues. Your listing can have video within minutes.
Pro Tip: Switch to PhotoAIVideo to avoid rejection issues entirely. Our 99% first-try approval rate means you spend less time troubleshooting and more time selling.
Frequently Asked Questions
Why was my listing video rejected by MLS?
The most common reasons are watermarks from editing software, file size exceeding limits, wrong format (not MP4), copyrighted music, or contact information in the video. Check your rejection notice for specific details.
How can I remove a watermark from my video?
You'll need to recreate the video using software that doesn't add watermarks. PhotoAIVideo never adds watermarks on paid plans, ensuring MLS compliance.
What music is safe to use in MLS videos?
Only royalty-free music specifically licensed for commercial use. Avoid popular songs, even short clips. PhotoAIVideo includes 100+ pre-cleared tracks safe for any use.
How do I reduce my video file size for MLS?
Lower the resolution to 1080p, reduce bitrate to 8Mbps, and keep videos under 2 minutes. PhotoAIVideo's 'Optimize for Upload' feature does this automatically.
Can I include my brokerage logo in MLS videos?
Yes, your own brokerage branding is typically allowed. What's prohibited is third-party watermarks from editing software like 'Made with Canva' or 'iMovie'.
How long does it take to get a video approved?
Most MLS systems process videos within 1-24 hours. Compliant videos are usually approved within a few hours. Rejections are typically notified immediately.
Stop Getting Rejected. Start Getting Listed.
Create MLS-compliant videos that get approved on the first try, every time.